Privacy
All the customer data KH Trading Company requests is kept secure and confidential and is protected against unauthorized access. KH Trading Company does not sell, trade, rent, lease, or loan personal information about its customers to any third party, period.Secure on-line ordering is here !!!
You may now order your merchandise online using our secure shopping cart engineered by Digital Storefronts. Your browser must be set to accept cookies for the shopping cart to operate properly.When paying by VISA or MasterCard, you can browse our site, add items to your cart and have your order sent to us immediately. Your order will be acknowledged at once and you will receive an e-mail confirmation.
Please note that your credit card information is never e-mailed to us. It is stored on a secure server until we retrieve it. Contact us if you have any questions.
Payment Methods
We will gladly accept VISA, MasterCard, personal checks and money orders. Please allow up to two weeks for personal checks to clear. There is a $25 fee for all returned checks.Shipping
Most orders are shipped within 72 hours, but please allow up to 10 days for delivery. We generally ship via U.S. Postal Service Priority Mail but larger orders may be shipped via UPS. For Canadian and international orders, please call for rates and delivery information. Shipping charges are calculated for each address. For domestic shipping rates, please see the shipping chart on the order page.Express Delivery
Additional charges for guaranteed expedited delivery: Next Day Air - $20 + regular fee; Second Day Air - $10 + regular fee. For express deliveries, please place your order by 2:00 p.m. EST.Back Orders
Our goal is always to get the best merchandise to you as soon as possible. Any item that is out of stock will be shipped to you immediately when we get it from the manufacturer. We only bill your credit card when the item is shipped, and there is no additional postage charged for items shipped separately.Substitutions
We may substitute items of equal or greater quality if necessary.
Returns and Exchanges
Merchandise may be returned within 60 days with proof of purchase. Please contact us for a return authorization number. Please securely wrap merchandise and include name, address, contact phone number, invoice number and reason for return.Send the package via U.S. Postal Service to:
KH Trading Company COPSstore
P.O. Box 575
Damascus, Maryland 20872-0575
We will credit your original method of payment, excluding shipping and handling.